Frequently Asked Questions
In-Stock Items take 2-5 business days to process and ship out.
Made-To-Order Items take 7-12 business days to ship out.
United States Packages: 4-7 days for delivery
Canadian Packages: 14-28 business days for delivery
All other countries: Up to 28 business days, can be up to 60 business days depending on local postal delays due to COVID19.
Please note due to COVID19 the shipping timeline can change at any time.
For Holiday deadlines, please see here for more specific timelines.
If you cannot locate your tracking number, please contact me and I'll assist you!
However if you ordered flat items (Stickers, Postcards, or Patches) and chose the untracked option, please give it up to 14-28 business days (14 days for US, 28 for International) from your "Order Shipped" email before reaching out to me.
In a COVID19 world, package delays are becoming more of a norm. I appreciate your patience and I understand your frustration. But if it's taking an unusually long transit (2+ months, please reach out to me)
If you ordered apparel, bags, masks, scrunchies, puzzles, phone cases, mugs, or laptop sleeves they are all Made-To-Order with my shipping partner. They ship on average 7-10 business days after you place your order. Please be on the lookout for the second tracking number.
If you didn't order any made-to-order items please contact me immediately with you order number.
You can see our full returns & exchanges policy here however to start the process please contact me first.
Yes! I am on Faire & Handshake - where some of my pins and patches are available.
However, if you wanted to have a one-time bulk order (25+ items) for a subscription box, birthday party, wedding favors, etc - please contact me for further pricing.